Apollo Portal Replacement Coil Heads 5-PACK (Sub-Ohm)
Apollo Portal Replacement Coil Heads (Sub-Ohm) for our Apollo Portal Tank or OHM GO Vaping kit. These coil heads are made with Organic Cotton and Grade A1 Kanthal. These coils are compatible with the OHM GO kit as well.
Available in 1 ohm, 0.3 ohm and 0.5 ohm resistance.
We recommend using the 1 ohm for high PG E-liquids or 50/50 E-juices, and the 0.3/0.5 ohm on Max VG Eliquids.
(5) Portal Tank replacement coil heads.
excellent review by pd on 10/10/2018
great purchase, will buy again review by Trusted Customer on 10/10/2018
great purchase, will buy again
Normal great service - thank you review by Trusted Customer on 22/08/2018
Normal great service - thank you
Does what it says on the tin! review by Trusted Customer on 27/06/2018
Does what it says on the tin!
Good products and a fast service. review by Trusted Customer on 07/05/2018
Good products and a fast service.
Have used for a while now very easy to use and works well review by Trusted Customer on 05/05/2018
Have used for a while now very easy to use and works well
Very good review by Sonia on 21/04/2018
Received promptly, good quality & now have spares. However, too expensive.
Replacement pack for a wrong order, quick and efficient handling of the matter. review by Trusted Customer on 20/04/2018
Replacement pack for a wrong order, quick and efficient handling of the matter.
quality products - will buy again review by Trusted Customer on 04/04/2018
quality products - will buy again
As expected better than others review by Trusted Customer on 04/04/2018
As expected better than others
Works great as expected, using up characters.. review by Trusted Customer on 12/03/2018
Works great as expected, using up characters..
Great product, quick delivery review by Trusted Customer on 07/03/2018
Great product, quick delivery
Fantastic service item delivered the next day review by Trusted Customer on 02/03/2018
Fantastic service item delivered the next day
Quality as always, recommended. review by Trusted Customer on 26/02/2018
Quality as always, recommended.
Great service and products.Will buy again. review by Trusted Customer on 19/02/2018
Great service and products.Will buy again.
Plenty of flavour out of these coils, I’m very impressed. review by Trusted Customer on 12/02/2018
Plenty of flavour out of these coils, I’m very impressed.
Great!! review by AnaC on 24/01/2018
Arrived so quickly!! Really good value for money. Have only used the original that came with the pen but if it is like that one, then I'll be happy! Love all the Apollo stuff I got so far.
Well packaged and affordable. review by Trusted Customer on 24/01/2018
Well packaged and affordable.
Portal Coils 0.5 ohm review by Chris on 17/01/2018
These coils are great. I've only been an Apollo customer for a few weeks but I've been really impressed with the quality of their products and the standard of service. The 0.5 coil works brilliantly with the Go Ohm starter kit. In fact it's the classiest starter kit I've ever had. Great taste and vapour production.
I have not used any as yet. review by Trusted Customer on 10/01/2018
I have not used any as yet.
Good quality and long lasting review by Trusted Customer on 09/01/2018
Good quality and long lasting
Only coils that fit the apollo review by Trusted Customer on 21/12/2017
Only coils that fit the apollo
..5 ohm are good coils. I have not had a faulty one yet. review by Trusted Customer on 18/12/2017
..5 ohm are good coils. I have not had a faulty one yet.
Decent price, good usage, easy. review by Trusted Customer on 13/11/2017
Decent price, good usage, easy.
Nice product........................ review by Trusted Customer on 24/10/2017
They last well but I wish they were cheaper review by Trusted Customer on 16/10/2017
They last well but I wish they were cheaper
Not used yet but if the original in my ecig is anything to go by they should be great review by Trusted Customer on 09/10/2017
Not used yet but if the original in my ecig is anything to go by they should be great
Received them promptly, now have spares for whenever I need them review by Trusted Customer on 19/09/2017
Received them promptly, now have spares for whenever I need them
Thank you, it is ok, delivery was very fast review by Trusted Customer on 13/09/2017
Thank you, it is ok, delivery was very fast
Not used yet but will need to soon enough. review by Trusted Customer on 11/09/2017
Not used yet but will need to soon enough.
Easy to replace again excellent customer service!!!!!!!! review by Trusted Customer on 11/09/2017
Easy to replace again excellent customer service!!!!!!!!
great product, will be buying again review by Trusted Customer on 11/09/2017
great product, will be buying again
Really good coils, tend to get 6-9 days out of them. review by Trusted Customer on 11/09/2017
Really good coils, tend to get 6-9 days out of them.
You got 2/3 right review by D on 05/09/2017
1 Ohm - Great for 50/50 vaping also lasts a good amount of time
0.5 Ohm - My preference, great with 70/30 and 80/20 VG Mix
0.3 Ohm - Not too great, wanted to try them but they burn out pretty quick and drain my battery in no time. Probably best for 100% VG but I don't use that mix much and you'd probably want a spare battery given the power usage, noticeably worse than 0.5 Ohm for 80/20.
Great product great price,great service review by Trusted Customer on 30/08/2017
Great product great price,great service
Great product, reasonably priced review by Trusted Customer on 30/08/2017
Great product, reasonably priced
Coz its all perfect :)))) review by Trusted Customer on 28/08/2017
Coz its all perfect :))))
Well made long lasting easy to change review by Trusted Customer on 25/08/2017
Well made long lasting easy to change
Good quality coils. Last a decent amount of time and decent price. review by Trusted Customer on 24/08/2017
Good quality coils. Last a decent amount of time and decent price.
They are coils that work well in my ohm go, what else can I say. review by Trusted Customer on 16/08/2017
They are coils that work well in my ohm go, what else can I say.
Great product and a great service review by Trusted Customer on 04/08/2017
Great product and a great service
Excellent easy to use great quality review by Trusted Customer on 26/07/2017
Excellent easy to use great quality
review by Trusted Customer on 10/07/2017
Would be nice if they lasted a little longer, but I expect that two weeks is about par for the course.
They do what they say on the tin review by Trusted Customer on 15/06/2017
They do what they say on the tin
So far so good product as just using 1st coil now review by Trusted Customer on 11/06/2017
So far so good product as just using 1st coil now
Good product. Work well. Highly recommended. review by Trusted Customer on 20/05/2017
Good product. Work well. Highly recommended.
Good products again !!!!!! review by Trusted Customer on 15/05/2017
Good products again !!!!!!
Really good coils, consistent power and last quite long. review by Trusted Customer on 20/04/2017
Really good coils, consistent power and last quite long.
These coils are long lasting even though I chain vape. review by Trusted Customer on 21/03/2017
These coils are long lasting even though I chain vape.
easy to replace and quality product, would buy again! review by Trusted Customer on 21/03/2017
easy to replace and quality product, would buy again!
good stuff. Thanks and all that. review by Trusted Customer on 20/03/2017
good stuff. Thanks and all that.
Do the job..Oh and arrived very quick.. review by Trusted Customer on 19/03/2017
Do the job..Oh and arrived very quick..
all good on time no problems review by Trusted Customer on 17/03/2017
all good on time no problems
They're fine. They do just what they say on the tin. review by Trusted Customer on 14/03/2017
They're fine. They do just what they say on the tin.
these coils are amazing, and very useful review by Trusted Customer on 08/03/2017
these coils are amazing, and very useful
Could produce a great vape! review by Trusted Customer on 07/03/2017
Could produce a great vape!
Excellent delivery exactly as described review by Trusted Customer on 23/02/2017
Excellent delivery exactly as described
Coils are very good and last around 2 weeks with heavy vaping. review by Trusted Customer on 22/02/2017
Coils are very good and last around 2 weeks with heavy vaping.
Haven't had a need to try these yet but assume they are okay. Don't yet have an idea of how long the review by Trusted Customer on 21/02/2017
Haven't had a need to try these yet but assume they are okay. Don't yet have an idea of how long the coil head lasts.
Good service, reasonable price for good quality coils. review by Trusted Customer on 21/02/2017
Good service, reasonable price for good quality coils.
Very good coils last a good amount of time. review by Trusted Customer on 20/02/2017
Very good coils last a good amount of time.
Happy customer good quality product review by Trusted Customer on 10/02/2017
Happy customer good quality product
Bit expensive but 1 coil last me approx 2 weeks so can't complain. review by Trusted Customer on 03/02/2017
Bit expensive but 1 coil last me approx 2 weeks so can't complain.
Excellent review by Trusted Customer on 24/01/2017
got exactly what I ordered the next day review by Trusted Customer on 24/01/2017
got exactly what I ordered the next day
Good review by Good on 23/01/2017
These coils last me approx 2wks per coil. Cost is expensive but worth it.
Excellent review by Trusted Customer on 22/01/2017
Excellent review by Trusted Customer on 19/01/2017
Excellent review by Trusted Customer on 18/01/2017
Excellent review by Trusted Customer on 15/01/2017
long lasting review by Angela on 13/01/2017
I use the 0.5 ohm which I find better vape than the 1 ohm. Last me approx 3 weeks before having to replace. Great product.
Fast delivery review by john on 12/01/2017
Ordered at 1400, they arrived the following morning. Great service and speed
Haven't used them yet.Bought as spares. Very quick delivery. review by Trusted Customer on 02/01/2017
Haven't used them yet.Bought as spares. Very quick delivery.
Brilliant product. Does the job nicely. review by Trusted Customer on 02/01/2017
Brilliant product. Does the job nicely.
Good review by Trusted Customer on 27/12/2016
Excellent review by Trusted Customer on 21/12/2016
excellent use them all the time review by Trusted Customer on 16/12/2016
excellent use them all the time
Good product. Useful multi pack review by Trusted Customer on 12/12/2016
Good product. Useful multi pack
Good coils, reliable and the price is decent for the amount you get. review by Trusted Customer on 11/12/2016
Good coils, reliable and the price is decent for the amount you get.
Excellent review by Trusted Customer on 06/12/2016
They last long,great flavour&clouds review by Trusted Customer on 28/11/2016
They last long,great flavour&clouds
Excellent review by Trusted Customer on 14/11/2016
Great review by Lee on 06/09/2016
I adore the Portal tank, and the portal coils. This tank with its coils give a great flavour and a great amount of vapour. I would highly recommend the Ohm kit with the Portal tank to everyone
Coils review by Caro on 30/08/2016
Portal replacement coils are good value for money lasting at lest 2weeks average daily use
excellent coil heads review by Darren on 19/08/2016
The Portal Replacement Coil Heads work very good and last for approx 3/4 weeks of daily use .
Write Your Own Review
Technical descriptionAvailable in 0.5 or 1.0 Ohm.
Vaping with Apollo
What is an electronic cigarette?
An electronic cigarette, or e-cigarette/ e-cig as they are often called, is simply a battery powered electronic device that holds an e-liquid containing nicotine. The liquid is heated until it produces a vapour that is then inhaled and exhaled. While nicotine is derived from tobacco, an electronic cigarette does not contain any tobacco and is, therefore, free from smoke, odour, ash and tar.
Is E-smoking expensive?
The cost of vaping may look a little high on the first purchase when you are buying your vaping device, but that is a one-time cost. For example, an e-cig addressed to beginner vapers is no more than £28, and you can even have an all you need e-cigarette kit (with 2 vape pens included) for £49. The more powerful and a little more advanced vaping kits for intermediate users are around £45-£55, while the top advanced vape kits vary from £100 up to £120.
The money you have to spend every month for the e-liquids and other spare parts like replacement coils is significantly lower than the amount spend regularly on traditional cigarettes.
Are electronic cigarettes more addictive than regular cigarettes?
The fact is the vapour you get from vaping delivers extremely low amounts of nicotine to your body. Considerably less than traditional tobacco smoke. So the saying that one can crave the nicotine in electronic cigarettes more than with traditional cigarettes is totally not funded.
Isn’t nicotine bad for my health?
There is no danger in inhaling the vapours produced by your nicotine infused e-juice. The e-liquids containing nicotine must be kept out of the reach of children and pets, as the ingestion or being in contact with your skin can be harmful. If an unfortunate event has happened, you should seek medical care.
What is the easiest way to start my smoke-free journey?
Apollo is keen to offer nothing but the finest vaping experience, therefore you can choose the vaping kit that best suits your vaping needs. A vape kit that comes with everything may be a good choice. If not, you can choose separately an e-liquid clearomiser/tank, e-cig battery, e-juice and other spares like replacement coil heads. Just make sure they do match.
What is Apollo’s best vape kit for beginner vapers?
First, you should take a look at some of the most useful articles for new vapers. Check the guideline and basic info any new vapers should know on https://www.apolloecigs.co.uk/blog/Short-guideline-for-new-vapers/. Then you can glance through https://www.apolloecigs.co.uk/blog/tips-for-getting-a-new-vaping-kit/.
Now that you have an idea on what vaping really is about, we recommend you to check NEO, Ohm Go or maybe NANO vaping kits. You can find them all on https://www.apolloecigs.co.uk/vape-kit/begginer-intermediate-vaper.
Where does Apollo Ecigs UK deliver orders?
Apollo is well known for the best vape products selection there is, and also for the quick dispatch of orders. Most orders are shipped the same day, and we deliver to the UK, and Worldwide ( Apollo will not be held responsible for any customs issues if they occur). If you have any questions on shipping, please contact our customer service.
How much does shipping cost?
Free shipping is available to U.K. customers with a U.K. shipping address on orders over £30. The UK standard delivery is £2.99 and the UK express shipping is £6.95. EU (including Norway) is just £9.99 (free on orders over £150), and for a Worldwide shipping, you will have to pay £16.99.
When will my order be delivered?
UK orders are usually delivered within 2-3 business days (it should be no wonder to get your vaping goodies the next day), however, please allow up to 15 business days maximum for your order to be received. Europe orders are generally delivered within 5 business days and worldwide ones within 7-10 business days (please allow up to 25 business days for your order to be received).
If you would like express delivery in the UK, we have your back. Orders placed before 3:00 pm Monday - Friday will be delivered before 1:00 pm the next business day. Special Delivery is not guaranteed on a Saturday, although items are successfully delivered the majority of the time.
Which are the payment methods on Apollo’s site?
When at checkout, you can choose to pay for your order via PayPal or credit/debit card. Once you choose to pay with your card, you will be redirected to the Realex website where you have to enter your card details. All payments are being processed via a 3rd party for increased safety. No debit/credit card details are stored by our website.
Your account / orders / loyalty program
Why should I make an account on Apollo’s site?
We consider it to be more comfortable and handy for our customers to have an account with Apollo. Things are a lot easier when reordering and you also receive reward points you get to spend on your next orders.
How can I do it?
You can create an account during checkout. You will need to enter some personal information and create a password. You can even save your information securely to make re-orders quick and simple, and also view the status of your orders in real time. You must be 18 years or older with a valid shipping address to create an account (check the countries listed in the shipping field of the order/checkout). Your information is NEVER sold to any other company and is kept completely private.
What is Apollo’s fidelity program for customers?
Every time you make a purchase with Apollo Ecigs UK, you receive reward points based on your total purchase amount. 100 points = £1. It's a great way to save on future purchases.
Where can I check the status of my order?
The status of your order can be seen in your account. Please have in mind you need to log in every time you place a new order for vaping products and also to be able to check the status of the orders placed with us. You will also receive email notifications when your order is processing and complete – meaning it was shipped.
My order status is pending/processing. What does this mean?
When your order status shows pending, this means we did not receive payment for it, or the order wasn’t paid. In this case, we recommend you to reorder. The short way of doing this is to go to ‘My account’, check your last order and hit ‘reorder’.
If your order status is processing, this means our team already processed the order and will be shipped soon.
What if I want to cancel an order I placed?
In this case, you can contact us by online chat or give us a call on 020 8240 4464.
Apollo discounts & deals
Are there any discount codes I can use?
Apollo runs some of the most profitable discounts on the UK market. When we run promos, we run them in style. And we make sure you see the sale on every vape product page.
How can I find a good cheap deal on Apollo’s website?
We constantly strive to come up with the best deals on E-juices, Vape Kits, Vaping Clearomisers, Vaporizer E-liquid Tanks, Cartomisers and a wide variety of accessories so your electronic cigarette can match and exceed every single vape expectation. For up to 70% discounted vape supplies, head to https://www.apolloecigs.co.uk/outlet-cheap-vaping-products.
Returns policy / warranty
How can I return a product?
Apollo is committed to delivering the highest quality of products and services. We are very confident you will be happy with our Apollo products and services. If for any reason you are not completely satisfied with your purchase, you may return your order within 30 days (from the receiving date) for a refund or exchange. You can check our Return Policy on https://www.apolloecigs.co.uk/apollo-return-policy.
What if my electronic cigarette or one of its components are faulty?
When your vape e-cigs or vaping parts of your device are not working, you can go through our series of Blog articles and through FAQs and learn how to fix the most common issues.
If it’s not a user issue, the faulty vaping gear will be replaced by Apollo under the warranty terms. You can check these on https://www.apolloecigs.co.uk/warranty.
Which are the ingredients inside Apollo’s e-liquids?
All the Apollo e-liquids are made in our state-of-the-art ISO 8 Certified cleanroom facility in Livermore, California.
Apollo’s e-liquid mixologists are not just avid vapers and flavour gurus, they are also experienced chemists with BSc or PhD degrees. Unlike other e-liquid producers, our facility adheres to good manufacturing practices commonly found in the food manufacturing industry. This means a strict protocol and procedure is practised throughout the entire manufacturing process, from recipe development to bottling, to ensure a consistent quality. Apollo e-liquids are guaranteed contaminate free.
We take great pride in the quality of our ingredients. All flavours are made with:
- USP Grade PG and VG
- Food Safe Ingredients
- Laboratory Grade Nicotine
We add no harmful/toxic ingredient inside our e-juices and all of them are suitable for vegetarians.
You can read more about VG/PG on https://www.apolloecigs.co.uk/blog/what-does-pg-and-vg-stand-for/.
How can I find the right e-liquid for me and what nicotine level should I go for?
There is a wide variety of tobacco e-liquids available on the Apollo Ecigs UK site that can simply satisfy any taste. You can find the right flavour for you by browsing through the great assortment of flavours on the site: tobacco, fruit cocktails, menthol, refreshing drinks, and decadent desserts.
The nicotine levels of the e-juices (0mg up to 24mg) are a bit different than what you used to be smoking, so choosing the best strength can be a bit of a pain. Skip the hassle and find what best suits your needs when vaping both on regular and sub-ohm tanks by reading https://www.apolloecigs.co.uk/blog/Short-guideline-for-new-vapers/.
How long can I vape from a bottle of e-juice?
We can’t really help you with this one as, just like the taste, this is an extremely subjective issue. Every vaper uses a different vape setup, approach a certain vape technique and the frequency of vaping is different from one vaper to another.
My E-juice is having a slightly colour change. Why is that?
The e-liquid can change its colour in the bottle, sometimes even before you open it, as a result of oxidation (common chemical reaction). E-juices containing nicotine may change their colour when they are exposed to air, light or heat, and sometimes even when they are kept in cool, dark places. However, the important thing to keep in mind is that oxidation is a natural chemical reaction which does not impact the taste of your favourite e-liquid or your desired vaping outcome.
If on the other hand, your e-liquid turns darker inside the clearomiser/tank and you get a slightly burnt taste, it’s time to replace the coil with a new one, throw the burnt tasting e-liquid and wash your tank under warm water (let it dry completely before vaping again).
Clearomisers / Tanks / Coils
How do I know which tank is compatible with a certain battery?
The first thing you have to check on both desired vape components is the threading. Threading available on the market fits 2 main categories – 510 and eGo, but most of them come with adaptors so you can easily switch from one to another.
What coil should I choose?
Coil (atomizer head) resistance is measured in ohms and comes in over 1 ohm for regular devices and under 1-ohm resistance for sub-ohm tanks. The lower the resistance of the coil, the bigger the generated wattage, meaning your coil will get hotter and generate considerably more vapour. You can also find lots of option on our site regarding the material/wicking - https://www.apolloecigs.co.uk/blog/the-difference-between-kanthal-clapton-nickel/.
What is the coil’s lifespan?
The lifespan of the coil heads is a couple of days up to 2 weeks time and greatly depends on usage and the style of vaping. However, the coil heads of the clearomiser need to be replaced when it's burnt out. For tips on how to prolong your coil’s lifespan, head to https://www.apolloecigs.co.uk/blog/Prevent-your-coil-from-burning/.
When should I replace the coil?
The coil heads of the clearomiser/tank need to be replaced when you start to get a burnt taste, your tank produces little vapour, or is leaking. If you got to the stage your e-liquid is burnt too, it’s time to get rid of it and thoroughly wash your vaping clearomiser/tank under warm water. Don’t forget to prime the new coil before you start vaping.
What can I do if my tank is not working?
This usually happens right after you have changed the coil or refilled your clearomiser/tank. You have to check that your coil is in a good working condition (if not, replace it with a new one), that the coil head is tightly screwed in (finger tight is enough), and that your tank is correctly reassembled.
My tank is not producing any vapour
In this case you have to make sure your coil is well inserted and screwed into the base, otherwise, it will not get in contact with the battery and cannot produce any vapours.
What can I do when my tank leaks?
Having your tank leaking can be caused by many factors. Replacing the coil is the standard fix. If this is not helping, you have to check that the O-rings are in place, your clearomiser is tightly put back together, filled right and that you are using the right e-liquid ratio for the coils. If none of these is causing the leak, it may be due to your style of inhaling – therefore you should only take long and soft drags. Read more on how to avoid and fix the leak on https://www.apolloecigs.co.uk/blog/how-to-avoid-and-fix-leaks/.
How do I get the desired flavour/vapour?
There are a few tricks you can use to get more flavour with each vape. Have a look at them on https://www.apolloecigs.co.uk/blog/chasing-flavor-vape-experience/. If you wish for more vapour, your focus should be on the type of e-liquid you are using (high VG e-juices are recommended in this case), a sub-ohm coil and a higher wattage.
How long the battery last between charges?
It is essential to know how long will the new battery last between charges. Therefore you should pay attention to the battery capacity which is listed in mAh (milliampere-hour). The higher the mAh rating is, the longer the battery will last. Roughly, we can say that 100 mAh equals 1 hour of usage.
The mAh is a good guideline to follow in regards to battery life, but it is hard to say exactly for how long a single charge can last (as it is greatly influenced by your style of inhaling, the surrounding temperature, the resistance you are using it with, etc.).
For tips on how to use your battery properly and increase its lifespan go to https://www.apolloecigs.co.uk/blog/A-short-trip-to-battery-land/.
What does pass-through mean?
The pass-through feature means you can use your battery for vaping even when it’s charging.
What is the difference between Manual and Automatic batteries?
Manual batteries have a „press me” button on their bodies to be turned on/off. The actual vapour production and inhale is possible only by pressing and holding the firing button. This transpose into actually having total control over your vape (you can decide how long to drag, how many puffs to take, lock your device when not using it).
Automatic batteries are simply activated when the vaper takes a drag on the e-cig. Yes, is as simple as that – you only have to take a few puffs to turn on this type of battery and its simplicity is often the reason why many vapers choose this type of battery at the beginning of their vaping journey. The thing with automatic batteries is that they have an approximately 5 seconds discontinuation between drags.
What are the variable voltage (VV) and variable wattage (VW) setting about?
Basically, Voltage is the amount of energy in a device and Wattage is the amount of work that is done in a unit of time. When you are using a device with VV settings, you are telling it to send a certain amount of energy through the circuit. When it comes to VW settings, you are telling your device how much work to be done, and the vaping device figures out the voltage needed to overcome the resistance. Read more on https://www.apolloecigs.co.uk/blog/Variable-Voltage-Wattage-on-the-Ecigs/.
Why should I choose an advanced battery/mod?
The most advanced batteries (usually known as vape mods or box mods) are really powerful and feature wattage/temp control for an enhanced, fulfilling, over the top vaping performance. You have a wide variety of coils they can cope with and you can play yourself with their settings until your reach the kind of flavour, throat hit and the clouds you are aiming for.
What are the 18650 batteries?
The 18650 battery is a versatile rechargeable accumulator meant for internal use, being the vape industry battery of choice for most of the box mods on the market. The 18650 batteries have a great lifespan and a wide power output. Apollo sells only the best genuine brands available.
How can I turn on/off the e-cig battery?
First, you have to check that your battery is fully charged – Apollo batteries are partially charged upon arrival, but we recommend to fully charge them once you receive it. As you can see in the user manual that came with your e-cig battery/ vape kit, most of the Apollo branded batteries can be turned on by pressing the firing button 5 times in quick succession. Once turned on, you can push and hold the button while you inhale. We strongly recommend you to let your device fire for a second, and then inhale (so that the e-liquid has enough time to get to vapour state). You should always turn off your device when it is not in use to avoid accidental activation.
What to do when the battery does not take charge?
You have to check that you have a compatible battery charger. If you have the right one, and still the battery is not charging, we recommend you to use a wall adapter for charging it, rather than a laptop or any other source for the USB cable. If this doesn’t work, please return it to us and we will send you a replacement battery if your electronic cigarette battery it’s still under warranty.